Customer Reviews

Honestly, I was expecting the worst because you know.. car dealerships.. But I was treated very well by Brian, Michael and in finance as well. None of them were pushy in any way, all were easy to get along with and I felt like we ended up, on my particular deal, right in the middle ground so it was equitable for all involved. I purchased a used 2025 GMC Hummer EV SUV 3X. So far, I am very happy and would definitely recommend this dealership and Brain.

I actually got a Mitsubishi Outlander PHEV Platinum Edition from Fountain's Mitsubishi section. It wasn't a Buick or GMC -- but this website won't let me put the correct car details. I loved the color of the car, and Christian was able to offer me a very competitive price for it. He also obtained better finance for the vehicle -- it was better than what my bank had given me. The team at Fountain Mall Mitsubishi/Buick/GMC delivered an excellent buying experience -- from the test drive to color selection to the price matching to the actual purchase process. Once I had made my decision, everything was super smooth. After we got the car home, I noticed a dent the next day. Brian was able to organize a dent removal at the dealership, and my partner took the car in for it -- seamless and it was like the dent had never been there! The only issue I had was a scratch on the rear left door sill that I found a few days after we got the car home. I mostly drive the car alone and do not use that door, and the dealership was unable to explain the scratch. Unfortunately, I had missed this scratch on the day we drove the car home. Anyway, Christian's manager Brian Garrett was able to provide a touch-up service for the scratch -- it hides the scratch, but the scratch is still there. I've provided strong feedback to the dealership on their car preparation process and suggested a detailed once-over before handing their customer a new car -- no brand-new car should come with a dent and a scratch. While I am miffed about it, I do realize that I spotted the scratch only a few days after I got the car -- that does put me in a situation where I cannot prove when the scratch occurred. It puts the dealership in the same situation, too. One of the lights in the cargo trunk area was not working -- and I took the car to the dealership's service section -- they have ordered the light replacement from Mitsubishi and it is all covered under Mitsubishi's warranty through the dealership. Edwin Bosch and Tulsie Arjun at the service center were excellent. All things said and done, the team at Fountain -- Christian + Brian in sales, Louis in finance and Edwin + Tulsie at the Fountain Mall service center -- have provided an excellent experience for me as a buyer.

The facility was dated and crowded but the sales people and staff where very engaging and professional.

I had a great Experience at Fountain Buick GMG, Brian was helpful, straightforward, and made the buying process easy. Everything went smoothly, and I'd happily recommend him as the salesperson at the dealership. Thank you again

Excellent customer service was provided. Details where provided of the difference in the models selected

(Translated by Google) Angel helped me find a deal that fit my budget; excellent service. Highly recommended. (Original) Angel me ayudo a conseguir el deal que se ajustara a mi presupuesto, excelente servicio. Recomendado.

The best buying experience ever. Val and Mike were AMAZING. Thank you for making the wonderful experience.

Great experience

I first want to say thank you to Christian for making it happen he is very professional and explained everything about the car one of my best experiences i had buy a car I highly recommend him to anyone to buy a car from him he knows how to put everything together

I cannot recommend Fountain GMC enough! Andrew was the salesman who helped me, and the entire process was nothing short of amazing. Everyone there was so friendly, welcoming, and attentive, and they made the whole car-buying experience easy and enjoyable from start to finish. I left with a beautiful new car and an amazing experience. If you’re looking for a new vehicle, definitely ask for Andrew—you’ll be in great hands!

I have the best experience with Chrtian , very knowledgeable on the car . help explain everything and I highly recommend him . the best experience!!

Brian and Andrew are great!

Andrew was great. We’ve done five cars through him. Unlike other dealerships where you go back-and-forth and it takes hours. I literally bought the last truck over the phone by text. Sent a picture of my truck with VIN number and had the deal tax tag title out the door back on my phone in 20 minutes. Picked up the truck the next day. I was at the dealership for 45 minutes.

Christian was a very great salesman. Real professional made everything work easily and got it to the payments. I want one of the best salesman I ever worked with and ever had. I highly recommend him as a salesman to make deals. Thank you so much Christian.