Customer Testimonials
Simple, Straight forward. Easy. Didn’t take all day. Was one of the more enjoyable car sales experiences
The car was not detailed as was promised. The sales person was courteous but the car was still sold without being fully detailed.
Excellent experience with our Salesperson Joseph and we have bought sever vehicles from Fountain and will continue to return there.
I wanted to take a moment to express my gratitude for the exceptional service Jonathan Lee provided during our recent purchase of the Envision Avenir. Your professionalism, combined with your warm and engaging personality, truly made the entire experience enjoyable. What stood out most was your approach. You didn’t try to "sell" us the car but instead presented thoughtful incentives and allowed us to make an informed decision. That level of respect and understanding speaks volumes about your character and dedication to your customers. It’s not every day that you come across someone as genuine and ...
Excellent customer service. Thank you for providing nice and easy vehicle purchase experience for my new vehicle.
Have purchased eight vehicles from Fountain from autos suvs sierra trucks and plan more for the future
Mo was very patient with us and knowledgeable. We would be happy to work with him again.
Brian was great! He was responsive and not at all pushy. Excellent service so far!
Andrew was great to work with and went above and beyond to facilitate the sale. He is a great asset to the dealership!
Hannah was great! Very easy to conduct business with. Experience at Fountain auto mall GMC was efficient from start to finish. Mo was also very helpful making sure to connect me with another team member even on his day off to ensure a smooth experience took place.
I am very grateful to the Fountain Mall sales department for making the purchase of my truck something smooth and pleasant, normally it is a not so pleasant and time-consuming experience but this time thanks to Hanna's good attention, professionalism and diligence it was pleasant and The purchase transaction was extremely fast, I was pleasantly surprised, thank you very much from the bottom of my heart.
Brian, MJ, Chaz and Luis are the best!!! I will definitely recommend purchasing a car from them. This is my fifth purchase at Fountain Auto Mall. No hassle and no stress.
No problems, all was good from start to end with the sales process. Sales manager was great. Jonathan Lee helped me and he did a great job! The employee who cleaned the car for delivery was awful. He did a terrible job. I needed to clean the car inside and out.
Ezequiel took care of me as a sales person, he was extremely patience and proactive, made the process smooth so I don’t have to worried about anything!! 5 starts to him!!
Can we please start off with addressing your sales rep Moe or I think his full name is mohammed this gentleman went completely and truly out of his way to find exactly the car that I want and drove to pick up my car all the way in Georgia and bring it back so he drove a car from here Orlando drove it up to Georgia picked up A 2024 GMC TERRAIN BLACK on BLACK exactly the car that I want it Then drove it back to Orlando Florida amazing truly amazing customer service this gentleman gets 100 stars from me also ...
With the salesman Jonathan Lee Sales manager MJ and finance manager Luis Davila my expirience was great RECOMENDED
Excellent no hassle buying process, great service, Brian was very helpful and Luis was knowledgeable with financing.
They are the cleanest and most direct deal making dealership in FL. Everyone from sales to finance team are very helpful and curtious. Have bought my last 5 cars/trucks there and will continue to make the drive from Daytona Beach to deal with them on new vehicle needs. Tell all your friends!
They made this buying experience extremely easy when I dealt them many challenges throughout the process.
We will only work with Brian! He’s the best! We drive to see him.
This was my tenth or eleventh car I have purchased from Brian. I have been very happy with my personal experience and will continue to purchase from Fountain.
Pleasant experience, Ashley was very professional and the Manager. The purchase process was easy and smooth.
Very Good very good very good very good very good very good very good Very Good
I have bought 7 vehicles through Brain and I wouldnt go anywhere else for a vehicle
Great experience Jonathan was the best person to deal with! Just great service. I would tell anyone to come here to buy a car.
Spoke to Jose Ramos. He took care of me, made everything hassle free. From taking my car in and kept me updated with the repairs. Excellent service. Thank you Victoria. Nice work. Another happy Customer.
The entire experience with Fountain GMC was outstanding! From the moment we walked in, the staff made us feel welcome and valued. Our sales representatives were knowledgeable, patient, and genuinely interested in helping us find the perfect car to meet our needs. The buying process was seamless, with transparent pricing and no pressure tactics. They went above and beyond on our new vehicle, ensuring we were comfortable and confident before driving off the lot. The Luis from the financing team was equally impressive, making what can often be a stressful process feel straightforward and hassle-free. He is a real people ...
Amazing friendly sales rep. Did his job and more very pleased with the way we were treated.
I was very pleased with my entire experience at Fountain! Great Dealership, Great Salesman "Andrew", Great Experience!
Hannah and Luis were awesome. We’ll definitely consider Fountain for our vehicles in the future.
Sebastian was very easy, nice and helpful to work with! He was a absolute pleasure:)
Excellent service by Andrew again. I only purchase GMC vehicles from Andrew. He deserves a raise for his excellence.
out standing sales service, great communication, knowledgeable sales team, all around great experience. thank you
Excellent service, attention and handling to get you offers. Very grateful for the car i get.
The workers there were receptive with out pressuring you . They took their time to explain everything to us .
Hanna was very good communicator throughout the buying process. She was not pushy and very professional.
Brian was Fast, efficient, polite. I was in and out. He was also Able to find the exact colors I wanted rather quickly
Great experience dealership has excellent staff explaining everything well Nice attitude fast transaction very clean
Sebastian was very pleasant and easy to work with. It was a very quick in and out process with him, which was much appreciated.
Benjamin was super patient with us and did a great job at finding f is a great deal
Mark Sliney and all the crew at Fountain made the vehicle purchase stress free. I have purchased many new cars over the years and it's the 1st time I felt that the dealer was as concerned about my satisfaction in equal measure to their own. Thank you for the great service and demonstrating integrity!
They had friendly staff, good selector vehicles and the price was in line with the market.
I’ve been going to this dealership ever since I moved to Florida and they are always super nice and extremely helpful in anything that you need done.
Hanna provided a wonderful experience during my vehicle purchase process. I would Highly recommend Fountain GMC
Only dealership open on Sunday. Brian very friendly and professional. Luis very efficient and practical. Very happy
Excelente vendedor me ayudo a conseguir el mejor negocio para poder comprar mi nuevo carro gracias y recomiendo este vendedor 100%
Delivers exactly the car I was looking for Transaction was smooth And easy. Brain was a great salesperson
Awesome staff including Dave,Brian,Jonny & Juan!!! Thanks for your greatness & making me feel like family!!! You are the greatest place I experienced in buying a car!!! I highly recommend this place!!! Thanks again for your awesomeness!!!!
1st Salesperson phone first conversation 6 Salepersons 1st greeting at dealership 10 Dealership salesmanger lady dress and Warmness 5 Saleperson before knowing our credit scores 5 after 9 Salesperson trustworthiness before knowing credit scores 5 after 9 Salesperson personality before knowing credit scores 8 after 10 Salepersons choice of words before transaction agreement 6 after 9 (never say CAN'T) Finance person personality before small talk 8 after 10 Finance person knowledgeability 10 Dealership customers service waiting area 3 Dealership customer refreshments and cold water 0 Dealership car cleaning crew 5 Dealership efforts to complete a transaction based on customers need 8 Dealership/Salesperson follow up after Customer left the lot 10
Buena atención realmente excepcional, nos ayudo mucho a conseguir el carro que buscamos, un trato muy amigable, volveremos seguramente y lo recomendamos es fiable
Hanna and Kyle were great to deal with however I wish they had additional color choices in the vehicle I purchased.
I am so happy with fountain and my sales person Jonathan. I came in with my online picture. He showed me the car. He was everything I wanted and needed. And the financing person was very helpful. It was so happy I was Already preapproved at my credit union. But the finance team beat their offer and I walked away with my car and the price I wanted to pay thank you so much fountain I will definitely recommend you to all my friends.
Hanna was very friendly, professional and very knowledgeable she took the time to find the vehicle that is wanted.
I think Sebastian has moved to Fountain Acura. He did a great job, I am a finance professional, he knew it and didn't jack me around. Bought a 2025 Acura MDX.
I am glad Fountain had the truck I was looking for and Brian was nice to work with on this purchase.
Excellent experience from the greeting through to driving the new vehicle off the lot. Second vehicle we've purchased from this dealership.
Great dealership good people work their very clean nice suv and truck and cars I will be back
The salesperson Benjamin is great , customers service amazing and staff is great the Acura rdx wonderful, fantastic I love it
The experience started very well, and I was pleased with the salesmanship knowledge and helpfulness. The salesman helped me purchase the vehicle that I picked out online and made he it smooth to complete the transaction. Thank you.
Everyone was Extremely professional and made buying a vehicle very easy. Thank you for your help.
Great service. Lots of attention to the customer. They pay attention to detail. Very helpful. Not pushy like other dealerships.
A very easy and straightforward process. Felt like everyone I met was transparent and customer focused.
Customer service is amazing and the salesperson is fantastic my experience is great and the Acura rdx is wonderful
Vincent was excellent from beginning to end. He was very helpful and knowledgeable about the vehicle. He has the right balance of being personable and professional. I think the dealership is missing a decent coffee machine but other than that I would recommend it and go back when I need a car to purchase.
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I found it gratifying to have Joseph as our host at the dealership. He showed a lot of options to make sure we could reach a deal. I am very grateful with my purchase. I did not see Mitsubishi in the make of the car.
Every aspect of my purchase was easy and stress free. I appreciate Hanna and Luis making this an enjoyable process.
Great staff! Sebastian was amazing! Hassle free purchase. From my first phone call to the time I picked up our new Hummer it was actually a pleasant experience!
Hannah and the whole team made buying so easy. She answered all of our questions via email so that when we arrived, everything was ready to go. I am not sure I have ever spent so little time at a dealership purchasing a cart. The paperwork was ready for our signatures, and the truck was cleaned up and ready to go. Hannah was knowledgeable about the features of the vehicle and was able to show us how everything worked.
Jesse was great! He helped me find the perfect vehicle for me and my family. Thank you for all of your help!
Excellent service. Best experience purchasing ever! Thanks for finding my new car to my specifications!
Fountain was great. There was no pressure from the salesman Mr. Garrett. Mr. Garrett and Mr. Davila were extremely helpful even with a hurricane coming in and internet issues (on my end). I would recommend these associates and dealership to everyone.
Brian, Louis and MJ were very professional and courteous. They also assisted with our needs after the sale. I purchased a new GMC Envoy in 2003 from Fountain and it lasted me 20 years with 300,000 miles and was a wonderful vehicle. I have always had great service from Fountain and their staff which will keep me coming back as a loyal customer. Thank you all for wonderful service, support and product. David McNamara
They were super friendly and knowledgeable. Brian was straightforward, made everything easy, and made me feel comfortable.
They were very knowledgeable and helpful in finding our new vehicle, put us in the exact vehicle we wanted.
No games played; they honored exactly what they said they could offer. Would definitely recommend them to others
Mark was amazing. Very straight forward. I can still call him after the buy. Great
From the minute I walked in the door, until I left, the entire staff was amazing. Hanna is such an asset to your organization and Luis made the ending process easy and smooth, both were amazing to work with.
I stopped by a month ago to look at different trim level trucks and Sebastian was super welcoming, knowledgeable and I felt no pressure to buy. I knew right away I was going to come back and buy a truck from Sebastian. When Fountain Buick GMC got a Denali in that matched 100% of what I was looking for, I contacted Sebastian and went straight to the dealership when I got off work and bought the truck. I don’t usually fill these surveys our but buying from Fountain Buick GMC was hands down the best and easiest car buying experiences ...
Luis was very pleasant to my family me. He was a pleasure to work with! He never demonstrated any frustrations when adjustment were needed in my paperwork. Luis is great asset to this dealership!
Buena atención, es la 2 vez que compro en el mismo dealer y he que quedado satisfecha.
Hanna and MJ were a pleasure to work with. They didn’t press me to make a purchase and I felt like they made genuine efforts to get me what I wanted. Overall great team!
Wonderful experience from start to finish with Brian and Luis! Thanks for always making everything exceptional!
Definitely recommend Fountain Acura to anyone who is looking for a new car. Jesse was awesome!
Great experience! Got a great deal and they had me in and put very quickly.
I will always recommend anyone to go to Fountain- great customer service and they are efficient. I have said what I needed to say so please just let me submit this.
Team is awesome. Hanna, responded with patience professionally, she provides exceptional service by attentively listening to my concern. I appreciate her positive attitude and willingness to go the extra mile by coming early the next day for my convenience to pick up my vehicle. Luis's service is second to none. This my third time, I consider Luis family at this point.
Jesse, and finance person who helped me whose name I believe was Harry were phenomenal. One of the best car experience purchases I've had. I leased an Acura but the next page of your survey doesn't let me select Acura, so I'm selecting GMC so I can continue the survey
Everything was super easy and no hassle. I would gladly buy my next car from them.
Glad I chose fountain buick. Got the car I wanted (Envista) at a great price. Joseph from start to finish was perfect.
Everything went according to the plan and Brian Garrett was awesome. It was easy and I love my truck.
My repair experience was amazing! Your repair Manager, Christie Lenart, went above and beyond to assist me with my vehicle. She was professional, attentive, and took immediate action to get the job done. Thank you Christie and your entire team for all you do! Suzanne
Brian Garrett was great and very helpful. The financial process was easy and quick.
I arrived and Juan came out to the parking lot to help me out immediately. Phil took over and made the whole experience seamless.
Good people and know their Job well, to create a Great experience. Thank you all…
Excellent team work MJ was very helpful and kind Kudos to them awesome team work
I finally got my dream truck. I couldn't have gotten it with out Sebastián sales manger. He work so hard on getting me my deal. My family and I can't appreciate what he has done for us. Thank you Sebastián for making my dreams come true. If any one looking for a new or used car see Sebastián and you will not be disappointed.
Phil did and excellent job explaining about our options and helping us pick what was best for our family
Everyone was super professional. Kenneth was the gentleman who helped me and my sister out. He's very informative.