Customer Testimonials
Great customer service
I am very satisfied with the service provided to me throughout the process to purchase my new vehicle. Super service.
Great experience. Hanna did a fantastic job and I am very happy with the service received
Very satisfied with my visit to Fountain Buick. Mark Sliney was friendly and knowledgeable, I was very comfortable dealing with him and now have to make a decision.
Good customer service, went with out appointment got me in and out in no time
Went in with no appointment they got me in and the young lady who checked me in knew her stuff good customer service
(Translated by Google) Excellent attention… mainly from the Sales Advisor, Mr. Manolo Mateo. (Original) Excelente atención… principalmente del Asesor de Ventas, Sr. Manolo Mateo.
Great customer service! Naydalee was amazing and always a pleasure to talk to.
Body shop
Nat was incredible. Super pleasant. Kept me informed of my repairs throughout the process. Great customer service. Thank you Fountain.
Ben and the team worked very hard with us to create a deal favorable to both sides. I truly appreciate the hard work put in to make us happy with our vehicle. A lot of dealerships will give you the bare minimum combined with aggressive or underhanded tactics. Did not see that here and I was happy with the end result.
Amazing customer service. Vehicle was repairs quickly and all staff was friendly.
I came into the dealership today to complete a buyout of my leased GMC Terrain. I was warmly greeted at the front desk and my arrival was announced promptly to my Salesman, Andrew Kenimer. Andrew took the time to prepare all of my necessary documentation and he explained everything clearly and concisely. His service was great and I would highly recommend anyone to come in for a visit with Andrew and the team here at Fountain Auto Mall!
Excellent service all around. Great coordination by Tai and the team.
Sebastian was very helpful and informative.
very friendly and honest, my wife was treated with respect. this was one of my best car shopping experiences.
Great attention
If you are in the market for a truck wether it’s a light duty or heavy duty, you need to talk to Mark Sliney! Mark will take the time to show you all of the features so you know exactly what you are getting and buying with confidence. Mark made the purchase process very simple and easy. And I look forward to working with Mark the next time I am in the market for a truck.
I can't express how grateful I am to come across this dealership when I was looking for a car. After shopping around and getting a feel for the mark up and what my true options were, I was blown away when I got there. I didn't like the first vehicle I test drove, but after seeing that what the sticker price was and what the total cost would be to drive it off the lot, I was floored! It was only a few thousand more than the sticker price, not 10k that I had been seeing at other ...
Great! Easy! Professional! Friendly!
Once again fountain Buick came through for me. Thank you for exemplary service every time I need you! Special thanks to Rafael Mijares for keeping me informed and closely following the progress of the repair work.
Purchased my wife’s used Cadillac CT4 with Sebastian Valasquez. It was a pleasure doing business with him. The process was made very easy and efficient. I would recommend this dealership and Sebastian for anyone in the market for a vehicle.
Very professional and knowledgeable staff. Great service department and customer oriented everyone is very helpful and friendly.
I saw so many people talking about a Woman called Mrs ANITA and i kept wondering if she is really an expert trader like they say and not a scammer like the others, then i contacted her and i was shocked and amazed that with just $1000 i invested, Mrs ANITA helped me managed my account and after 7 days of trading, i made my first withdrawal of $15,900. I’m so happy sharing this testimony with you all, you Contact now on email: [email protected] WhatsApp: +12133736954
Dealer had one of few trucks available in the state. Salesperson was excellent in handling of deal.
Went yesterday for my 1st oil service ch age. Had. Great a experience. Christine was great provided well custkemr service. So did to her staff at the location. Drew helped get a deal on the floor Mats for my vehicle. Really great experience for my 1st service.
The collision center was very communicative during the whole time they had my car. I was very happy to get it back and can’t thank y’all enough for the loaner car and helping me out! They did a great job!
They took great care of my Jeep and helped with transportation during the repairs!! Awesome stuff!!
Good job
Great first time experience at this particular dealership. Will definitely return in the future👍
Christie and Angi make sure I get in and out as quickly as possible and make sure if there is a delay to keep me informed. Thank you
Sebastian thank you so much for your service sir . I’d give 10 stars if I could 🔥
My experience was amazing! Hanna Wilson is a top notch sales rep! I couldn't of gotten a better person to help me. She isn't pushy and doesn't waste your time with vehicles you don't want. The dealership as a whole is wonderful. Upfront, reasonable pricing, with a great selection to choose from. I highly recommend stopping by to test drive, because you'll drive away in a new car!! Thank you again Hanna!!
Hanna Wilson was a pleasure to work with on getting my new vehicle. An honest straight up individual.
Mark was fabulous!
Made my deal and trade-in over the phone and I highly recommend this dealership integrity goes a long ways!
Hanna did an awesome job selling me my Enclave and Encore GX!
Have a good experience 😊
Very professional people we bought our first car from here 20 years ago now we just bought our 6th car from the same salesperson We will buy our next car from here too
Easy to work with and didn't pressure me for anything I didn't want.
Brian is the best.. He makes car buying a breeze and always takes care of his customers
The experience was great and it was flawless from the initial contact all the way to finance. 👍👍 the saleswoman Hanna has been amazing thanks to her I have a brand new car now. Thank you Hanna.
We have been many times to the Fountain Buick GMC. I have to say each time they have exceeded our expectations. From our children looking for their first cars and us doing a trade in, it was a pleasure doing our purchases with them. Mr. Mateo was the person that welcomed us the first time and has been taking care of us ever since. The professionalism and the expertise Mr. Manolo Mateo has shown us really exceeded our expectations. We have purchased three cars with the same sales person and that tells you how comfortable we are with Fountain Buick ...
(Translated by Google) We are clients of this beautiful agency, and for 5 years I am very happy with the excellent service. Really all these guys are amazing, they help you and above all they adjust to your needs ⭐️ If you want a good CAR and to make you feel at home Don't hesitate to visit 💎GMC 💎☝🏻 Thanks to my star boys Sebastian and Juan for helping with my new car 😉 (Original) Somos clientes de esta hermosa agencia, ya 5 años estoy muy contenta por el excelente servicio. De verdad todos estos chicos son increíbles, te ayudan y sobre ...
(Translated by Google) Excellent attention and service (Original) Excelente atención y servicio
Vinny - sales person was great and very attentive.
Manolo was great. We handled a lot of back and forth via text. They went out of their way to find us a car even though they didn’t have any on their lot that day. There are no hidden fees or extras added by the dealership. At one time we even changed our mind after picking a car and signing all the paperwork and they were open to making changes. We didn’t have to meet other managers and we didn’t play any games of adding more cost during financing.
Hanna Wilson was my sales consultant and was a pleasure to work with, she was diligent and professional throughout even when we couldn't come to an agreement on price. She stuck with the deal and we eventually made it happen a week later. Luis Davila was the manager on this deal and had all the documents ready when I got to the dealership. I was in and out within an hour which included the trade-in evaluation. Great job.
Dave Bogardus was very helpful in getting me in touch with service and went above & beyond to make sure my car got fixed correctly. Will definitely recommend this dealership.
It was a pleasure working with Monolo. He was able to work with me and get deal made.
One of the easiest Dealer service experiences I've ever had. Quick , Efficient. Perfect Service Manager Christie was extraordinary
Bought a 2022 Buick Envision. Andrew and Hanna were extremely helpful and professional. Great buying experience!
(Translated by Google) Excellent seller John!!! (Original) Excelente vendedor Juan!!!
Great Service, Love my New MDX! Thank you
I have been looking for an At4x for about 6 months. I would search for new inventory everyday from FL to GA to NC to TX and even Arkansas when I saw one had arrived at a dealer. When I inquired about this one Sebastian was very polite and let me know this one was had been ordered by another customer. This was about the 50th time I had heard this. I asked him to call me if anything happened that it may come available. Well he did and we were able to come to terms that day. He even ...
Overall very friendly. The interior seemed a little outdated but overall welcoming. Not many cars on the lot.
I would recommend this dealership! Cathy was my sales person for my new Acura! Her attention to detail and her knowledge were so helpful in these trying times. She answered all of my questions and checked on me to make sure I was safe on the 7 hour trip back home. Great service!
Absolutely would recommend this dealership to anyone looking for a new car. Brian was our salesman and was phenomenal. We met Angel just walking through the dealership and he was so fun to talk to. Luis handled our financing and he was so nice to work with. We couldn’t have been happier with our experience from start to end.
Great experience. Had to pay a little more for my car than I usually do since we're in a worldwide car shortage, but the dealership explained everything to me and treated me like family. It also helps that they're the only dealership in the area that has any cars in stock, and isn't just trying to sell me a preorder a whole year out. 5 stars for their patience and working with me to get a fair deal.
1st Oil Service was great !!
Angie's customer service is top notch. She goes out of her way to ensure my satisfaction.
Angie is very helpful any time I call and have a question! She's makes the process very easy!
Angie was extremely helpful and really took the time to make sure I was taken care of.
Ask for Drew in auto parts. he is the best! He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.
Drew does a great job!!! Always helpful when I come in
I have been going to this dealership ever since I purchased my vehicle 4 yrs now. They never disappoint especially in the service department. Please be sure to ask for Christie Lenart.
Angie is the BEST person to talk to if you have ANY questions. She takes her time to make sure she answers all your questions and gives you different options. I’ve called other places and representatives are really rude but Angie made my day way better! Thank you for your time and effort Angie! AMAZING CUSTOMER SERVICE!!
Drew Koba in the Parts Department is such an asset to the company. I have used him for years and would recommend him and this dealership to anyone. He is personable and extremely professional. It is almost as though you think you are talking to your long-lost friend. As a business, he is the type of employee you want. He keeps me, and I am sure others, coming back again and again.
A little bit of a long wait for having made an appointment. otherwise it was a good experience
Great experience. All the way from reservation , to taking Delivery, very professional and helpful staff. Definitely recommend.
Have no real issue with the process. However the Multi Fold tailgate has a dealer installed cover as part of PDI process and an extra screw was left and messed up the paint in numerous places. Awaiting word from my salesman on resolution. Can post pictures of available.
I had a question and Angie Carter was able to address it quickly and was very helpful.
I had a good experience with angie cárter she was very nice and I will recommended her to any friend or family
Thank You Angie C for making our experience at this dealership as amazing as you did. Great service and professionalism.
Angie Carter was so helpful and very nice ! I will always deal with her and I will refer any of my family or friends to her .
Angie was very helpful and personable when she followed up after my service. Two thumbs up!
I had a great experience speaking with Angie Carter. Very helpful and knowledgeable !
Thank you to Angie Carter for great follow up. She was very friendly and professional.
Christie Lenart was amazing to deal with. Very professional and experienced!
I brought my vehicle in for routine service and Christie Lenart was my service advisor and I was impressed with her knowledge and how well she explained what needed to be done. She also kept me aware of when my vehicle servicing would be completed.
Service with Christie was quick and easy!
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